Roeselare Chatbot

The Like! project aims to improve public service delivery. One of the approaches to achieve this goal is by implementing new services and improving customer contact channels. The city of Roeselare aims to become a smart city and to be digitally relevant. Therefore, they have experimented, implemented and tested with a new way to serve citizens: chatbot Bertje! Read about this approach in the use case by clicking on the image below.

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