An experiment with images and pictures in letters

06 October 2017 - Published by Herma Otter
Improving public services delivery is one of the goals from all NSR project LIKE! partners. Good and understandable communication between local governments and citizens plays an essential part in this ambition. The Municipality Rotterdam (NL) has conducted an experiment with the use of images.

The aim was to simplify the content of letters, making them more accessible and understandable for the targeted citizens. The use of images and pictures plays a leading role in this experiment, while testing appeared to be of great importance.

In cooperation with Gebruiker Centraal , VNG/ KING and NSR project Like! Rotterdam will present the results of this experiment, on November 10th 2017.

If you want to get inspired by these experts, you are welcome to join us!

Date: November 10th 2017

Time: 9.00 – 13.00

Venue: KINO Rotterdam, Gouvernestraat 129-133 Rotterdam

For (Dutch) details and registration see: Beeldtaal Rotterdam