Across the North Sea Region many people are experiencing social isolation and  loneliness. The public sector is struggling to address such a complex problem. Finding a solution requires action from many different agencies.

I2I will focus on innovation in service delivery (including utilising new technologies such as serious gaming, apps, chatbots, VR/AR) through bringing organisations together and co-creating solutions with the target groups.

The overall objective in I2I is to enhance innovation in social service delivery to improve social inclusion and counteract loneliness in NSR communities and neighbourhoods.

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Latest Project News

Going door to door in Aalst

29 October 2020

This fall, the Belgian city has been going door to door to conduct interviews on social inclusion. "We must have the courage to talk to and help each …

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Volunteer engagement and social isolation

14 October 2020

Many organizations that deal with social isolation are depending on volunteer workers. At the same time, volunteering can be a way out of isolation. I…

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Hosting a workshop on loneliness in Region Värmland

09 October 2020

Swedish I2I partner Region Värmland invited stakeholders to talk about work on social inclusion and to raise awareness of the project.

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Teaching service design by video

17 September 2020

Four videos show how to approach stakeholder mapping, user profiles, interviews and observation in service design projects. The videos were produced b…

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Working with social inclusion in COVID-19 times

11 August 2020

The pandemic is affecting everything from volunteering to organisations and personal relationships. I2I partners recently sat down for a digital round…

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