Paper: Exploring Blockchain Municipal Cases
Developments in blockchain technology create novel service opportunities for the public sector. However, so far there has been limited empirical investigation on how the public sector takes this emerging technology to use and develop these services. This paper opts for a case study approach of a public organization (municipality). We interviewed key stakeholders to describe how the organization piloted blockchain technology. The results outline perceived benefits and challenges for public organizations when introducing blockchain. We discuss the findings in relation to public sector logics and suggest three dimensions of public sector blockchain engagement. We argue that the three dimensions represent processes of alignment and misalignment in digital transformation.